Charlie Palmer @ The Joule
1530 Main Street
Dallas, TX 75201
(214) 261-4600
http://www.charliepalmer.com/Properties/CharliePalmerAtJoule
Price: $$$$+
Starting with the reservation process I've received nothing but great service. I was a little scared that I wouldn't be able to get my party of 10 in at a good time but they were totally accommodating and even gave us the private room that seats 10! :)
A few of my friends arrived early and they were seated first. I liked that they didn't make them wait for the rest of the party before being seated. We ran a few minutes late because the Valet service at the front was SUPER slow. The traffic was backed up and they couldn't get to all the cars in time. We actually arrived on time, but sat in the valet line for at least another 10 minutes or so... Walking in, the hotel is pretty awesome looking and the restaurant was very impressive with their glass wall wine displays. The hostesses were all smiles and really friendly and we were immediately shown to our room.
The private room was nice. It was brighter and more quiet than the main dining area. It was great to be able to talk to all my friends without distractions.
After making our orders, a waiter came around with a bread tray and we got to choose from 3-4 different types of breads.
We were also served an Amuse Bouche before the meal. It was a Wild Mushroom Arancini with Saffron Aioli.
The great thing about dining with a bunch of friends is that I get to try all different kinds of dishes! :P
1st Course --
Cavatelli Duck Bolognese (wild mushrooms, fiore sardo).
Beef Tartare (capers, hardboiled egg, herb aioli, celery crisps).
Corn Salad (arugula, Van Sormon cheese, sherry-truffle vinaigrette, celery croutons).
2nd Course --
Chorizo Crusted Scottish Salmon (ratatouille, white beans, saffron foam, oregano).
Miso Glazed Cod (char siu pork cabbage roll, Chinese long beans).
Grilled Hanger Steak (wild mushrooms, olive oil mashed potatoes, gremolata).
Maltagliati (oven dried tomatoes, basil, chicken liver, black pepper and truffle mascarpone).
A friend of mine also ordered an additional side of Creamed Spinach $9~
Dessert --
Ruben's Tarts (daily selection: Passion fruit & blueberry tart, Dark Chocolate Ganache).
Milk Chocolate Brulee Cotta (chocolate crystals, dried cherry cocoa nib compote).
Texas Peach and Blackberry Crisp (brown butter ice cream).
Now I want to take some time and recognize our waiter, Shawn (sp?). He was freaking FANTASTIC!! I would say it was the BEST service I've ever received in my life!! And all my friends agree. First of all, he was super nice and friendly and easy going. None of that arrogance you often associate with fancy restaurants. He was really knowledgeable of every aspect of the restaurant and shared many fun facts and tidbits throughout the course of dinner. I also noticed that he was really aware of everything. A few times he would hear our conversation about things in the restaurant or the food and he would jump in and offer cool information regarding that topic. He also joked and chatted around with us about movies and other subjects. He took care of us with such ease. Changing the silverware after every course, refilling water, etc. without ever disrupting our conversations. I noticed that he had proper etiquette and took the orders from the ladies first. You don't even see that in nice restaurants anymore... He checked on us just enough. He was there when we needed him. There were many other little things here and there he did that were just so thoughtful. These are things where if he didn't do them, we wouldn't even think about it. But the fact that he thought about it just made the dinner THAT much better! He also came at the end of dinner with all the checks split, without us even asking! I heart him!!
I was also impressed with the overall service of the restaurant. We had several other waiters bring the food and fill the water glasses and they were all very friendly and efficient. The hostesses greeted us warmly at the beginning and end. Also, when I went to use the restroom, one waiter was obviously going the other way to do something, he just dropped what he was doing and escorted me to the restroom...instead of most people would just point. My friend said another waiter did the same thing. What great service! It just made us feel so welcome and comfortable. :)
Overall the food was good, could've been better but the entire experience was fantastic. I really have to thank Shawn for giving us a wonderful dinner experience and I hope the restaurant recognizes him for that! I think I'll give the restaurant a call and put in a good word too! This definitely makes it to the top of my list for great Restaurant Week in all my years of participating.
Quality of Food:
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Service (I would give 10 if I could!):
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Cleanliness:
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Value (for RW):
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Overall Experience:
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~~ CHOMP CHOMP ~~
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